Privacy Policy
How we protect your data
Last updated: July 2025
Your Privacy Matters
At CVPilot, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI-powered resume building service.
Information We Collect
Personal Information
- • Name and contact information
- • Email address for account creation
- • Resume content and professional details
- • Profile information you provide
Usage Data
- • How you interact with our service
- • Features used and time spent
- • Device and browser information
- • IP address and location data
AI Training Data
- • Resume content (anonymized and aggregated)
- • Chat conversations with AI assistants
- • User feedback and improvement suggestions
- • Usage patterns for feature optimization
- • Data processed by AI providers (DeepSeek, OpenAI)
Payment Information
- • Billing email and subscription status
- • Payment method type (not full details)
- • Transaction IDs and dates
- • All payment processing via Stripe
- • No card details stored on our servers
How We Use Your Information
Service Provision
- • Create and maintain your user account
- • Generate, edit, and store your resumes
- • Provide AI-powered content suggestions via DeepSeek/OpenAI
- • Process payments through Stripe integration
- • Deliver customer support and assistance
- • Export resumes in various formats (PDF, DOCX)
Service Improvement
- • Analyze resume templates and user preferences
- • Improve AI suggestion accuracy through feedback
- • Develop new resume templates and features
- • Monitor system performance and fix issues
- • A/B test new features and improvements
Communication
- • Send important service updates
- • Respond to your inquiries and support requests
- • Notify you about new features (with consent)
- • Send security alerts if needed
Data Protection & Security
Encryption & Security
- • HTTPS/TLS encryption for all data transmission
- • Database encryption for stored resume data
- • Secure API connections to AI providers
- • Regular security monitoring and updates
- • Secure session management
Access Controls
- • Password-protected user accounts
- • Limited team access to user data
- • Secure development practices
- • Regular access reviews and audits
Infrastructure
- • Cloud hosting with enterprise-grade security
- • Automated backups and disaster recovery
- • Network monitoring and intrusion detection
- • Compliance with industry standards
Privacy by Design
- • Data minimization principles
- • Purpose limitation
- • Retention limits
- • User control and transparency
Information Sharing
✅ We Never Share
- • Your personal resume content
- • Contact information with marketers
- • Individual usage patterns
- • Personal data for profit
⚠️ Limited Sharing
- • AI service providers (DeepSeek, OpenAI) for content generation
- • Payment processor (Stripe) for billing
- • Cloud hosting providers for infrastructure
- • Analytics services (anonymized data only)
- • Legal compliance when required by law
Your Privacy Rights
Access & Control
- • View all personal data we hold
- • Download your resume data
- • Update or correct information
- • Delete your account and data
Communication Preferences
- • Opt out of marketing emails
- • Control notification settings
- • Manage cookie preferences
- • Withdraw consent anytime
Cookies & Tracking
Essential Cookies
- • Login and session management
- • Security features
- • Form data preservation
- • Required for service function
Analytics Cookies
- • Usage statistics
- • Performance monitoring
- • Feature usage tracking
- • Can be disabled
Preference Cookies
- • Theme and language settings
- • Layout preferences
- • Personalization features
- • Enhance user experience
Data Retention
Active Accounts
- • Resume data kept while account is active
- • Regular backups for data safety
- • Data synchronized across devices
Account Deletion
- • Data deleted within 30 days
- • Anonymized data may be retained
- • Legal obligations may require longer retention
International Data Transfers
Your data may be processed by our AI partners and cloud providers in various countries. We ensure adequate protection through:
- • Secure API connections to AI providers
- • Data processing agreements with all partners
- • Compliance with privacy regulations (GDPR, CCPA)
- • Regular security assessments of third-party services
- • Your explicit consent for AI processing
Children's Privacy
Age Restrictions
Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
Contact Information
For questions about this Privacy Policy or your data:
Policy Updates
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes via email and prominent notice in our service. Your continued use constitutes acceptance of the updated policy.